FREQUENTLY ASKED QUESTIONS
Handmade Jewelry
Your Questions Answered
Q: What is Vibe Jewel?
A: Vibe Jewel is a handmade jewelry brand that creates unique and stylish pieces to help you express your individuality.
Q: How can I be sure that my banking information is safe when purchasing from Vibe Jewel?
A: Vibe Jewel values the safety and security of our customers' banking information. We use secure payment gateways to ensure that your information remains confidential and safe.
Q: What materials are used in Vibe Jewel's jewelry pieces?
A: Vibe Jewel uses high-quality materials such as sterling silver, gold-filled, gemstones, and more to create our handmade jewelry pieces.
Q: CAN I HAVE MY ORDER GIFT-WRAPPED?
A: Yes, we have many gift-wrapping designs from ribbon tie, paper designs, bag & box designs at your services. PLEASE SEND MESSAGE FOR YOUR IDEAL STYLE.
Q: Your Security is Our Priority
A: Quality and Safety Guaranteed
We accept various payment methods, including all major credit cards and PayPal. Rest assured that your bank information is always safe with us. We use encryption technology and third-party payment processors to ensure the safety and protection of your information. So you can shop with confidence knowing that your banking information is in good hands.
Q: What is Vibe Jewel?
A: Vibe Jewel is a brand that specializes in handmade jewelry, designed to help people express their unique style and personality. We offer a wide range of jewelry items, including necklaces, bracelets, earrings, and more.
Q: Why should I buy handmade jewelry from Vibe Jewel?
A: Buying handmade jewelry from Vibe Jewel ensures that you are getting a unique, one-of-a-kind piece that has been crafted with care and attention to detail. Our pieces are made from high-quality materials and are designed to last.
Q: How can I care for my Vibe Jewel handmade jewelry?
A: To keep your Vibe Jewel handmade jewelry looking its best, be sure to store it in a dry, cool place when not in use, avoid exposing it to water or chemicals, and gently clean it with a soft cloth when necessary.
From Concept to Creation: Vibe Jewel's Project Portfolio
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please contact us for more information.
Q: What is your returns policy?
A: If for any reason you are not satisfied with your purchase, we offer returns within 14 days of purchase. The item must be in its original condition and packaging. We will issue a refund, less shipping costs, upon receipt of the item.
Q: How long does shipping typically take?
A: Shipping with Vibe Jewel typically takes between 3-7 business days, depending on your location. We do our best to process and ship your order as quickly as possible, so you can receive your new jewelry as soon as possible.
Q: What kind of materials can I expect to find in Vibe Jewel pieces?
A: Vibe Jewel uses a variety of high-quality materials, including sterling silver, gold vermeil, and ethically-sourced gemstones and crystals. Each piece is made with care and designed to be unique and stylish.
Q: What inspired Vibe Jewel's jewelry designs?
A: Vibe Jewel's designs are inspired by the beauty and energy of the natural world. We believe that each piece of jewelry should bring positive energy and good vibes to your life.
Q: How can I request a custom-made piece of jewelry from Vibe Jewel?
A: To request a custom-made piece of jewelry from Vibe Jewel, simply reach out to us through our website or social media channels. Our team will work with you to create a one-of-a-kind piece that reflects your unique style and personality.
Q: Does Vibe Jewel offer wholesale options for their jewelry?
A: Yes, Vibe Jewel offers wholesale options for our handcrafted jewelry. Please contact us for more information about our wholesale program.
Q: What is the process for ordering a custom piece from Vibe Jewel?
A: To order a custom piece, simply browse our collection and select the piece you would like. From there, you can choose your preferred metal, gemstones, and size. You can also add personalization, such as initials or a special date. Once your order is complete, we will craft your piece to your specifications.
Q: What makes Vibe Jewel unique?
A: Vibe Jewel is unique because we offer customizable pieces that are handmade with care and attention to detail. Each piece is crafted to be unique and special, just like the person who wears it.
Q: Does Vibe Jewel offer any discounts or promotions?
A: Yes, we offer discounts and promotions throughout the year. Visit our website or follow us on social media to stay up to date with our latest offers.